Technical Account Manager

Technical Account Manager (Calgary Office) As a member of the Client Management team, you will focus on managing client relationships, reviewing issues, monitoring trends, and managing life cycles of equipment. You are also expected to find opportunities and turn them into long-term profitable relationships based on trust and mutual satisfaction between Debian and its clients.

As an AM, you will be accountable for:

Building senior level relationships with existing client accounts

Communicating solutions to clients through written presentations and regular business correspondence

Increasing client satisfaction, retention, renewals, and references

Maintaining ongoing awareness of new products and services and competitor activities

To be successful in the AE role, you:

Have superior time management skills with the ability to manage priorities independently

Have at least 2 years experience in the IT industry

H...