Vacancy Description
Elevate your career as a Technical Account Manager at MOZ Group in Ottawa. This hybrid role focuses on enhancing client relationships and driving technical excellence for high-volume enterprise customers.
As a Technical Account Manager, you'll serve as the dedicated technical champion for our valued clients, managing onboarding, leading demos, and addressing escalations. Your commercial mindset will also help secure renewals and identify growth opportunities while collaborating closely with various internal teams.
Key Responsibilities:
• Lead technical onboarding and integration for enterprise accounts
• Conduct personalized product demos tailored to client needs
• Act as the primary escalation point for technical issues
• Collect and communicate client feedback to the Product team
• Analyze performance metrics to ensure optimal delivery
Requirements:
• 3–5+ years in a technical customer-facing role
• Experience with RESTful APIs and troubleshooting integr...
As a Technical Account Manager, you'll serve as the dedicated technical champion for our valued clients, managing onboarding, leading demos, and addressing escalations. Your commercial mindset will also help secure renewals and identify growth opportunities while collaborating closely with various internal teams.
Key Responsibilities:
• Lead technical onboarding and integration for enterprise accounts
• Conduct personalized product demos tailored to client needs
• Act as the primary escalation point for technical issues
• Collect and communicate client feedback to the Product team
• Analyze performance metrics to ensure optimal delivery
Requirements:
• 3–5+ years in a technical customer-facing role
• Experience with RESTful APIs and troubleshooting integr...
Ready to Apply?
अभी आवेदन करें
Submit your application for Technical Account Manager at MOZ Group at Fideo Intelligence
Apply for this Position