Tech Writer (SaaS)

Location: Cape Town | Work Type: Hybrid | Job ID: J107235 About our client: This award winning software company has offices in the US, UK and South Africa. You will join a talented team of curious, creative and driven individuals who are dedicated to empowering organisations to overcome various business challenges using their cloud-based product. Diversity and inclusion is at the core of this company's collaborative environment. What you will be doing: Become a subject matter expert by deeply understanding the software, its integrations, and how business users leverage it through continuous learning. Develop and maintain a wide range of training and support materials, including user guides, Help Center articles, video scripts, and step-by-step tutorials. Partner with product management and marketing teams to stay aligned on release cycles, feature enhancements, and roadmap priorities. Translate complex technical information into clear, accessible release notes and documentation for var...