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Tech Support Level 2

FedEx

mexico city, mexico, Mexico Full-time June 04, 2026
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Vacancy Description

About the Company

FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence.


Aboout the Role

  • Bachelor’s degree FINISHED in computer science, electronic engineering or information technology.
  • English Advance level C1 B2 ADVANCE
  • At least one year of experience in information technology technical support.
  • Knowledge of Windows 10 and 11, Office 365, Zscaler, Microsoft Intune, Ms Visio, Okta, Smartview, Ms Project, MS Sharepoint, VPN Checkpoint, Adobe Acrobat, MS Team, Zoom, WebEx.
  • Basic experience in Cisco technology: Router 3800 series, Switches Catalyst 9600 series, Videoconference Cisco Bar pro and Quad camera model.
  • Basic experience in HP desktops hardware model latitude 840, Zbook model 11, Dell Pro Micro desktop and Dell...

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