Tech Service Specialist in Mississauga

Garland Commercial Ranges seeks a Tech Service Specialist V in Mississauga, Ontario. This full-time position focuses on delivering technical support for service and repair inquiries through multiple channels.
In this role, you will provide technical assistance to customers, sales, and service agencies for resolving equipment issues. Working closely with management and engineering teams, your work will ensure prompt resolutions to escalated inquiries. Strong communication skills and a solid understanding of the product line are essential for success.
Key Responsibilities:
• Provide technical support via phone, email, or on-site as needed
• Identify and analyze inquiries from service techs and customers
• Respond to routine service assistance correspondence
• Maintain accurate service records for effective operations
• Pursue continuous education on product lines and service tools
Requirements:
• 2+ years experience in a technical support role
• Associate or...