Team Manager

About the Role

We’re looking for a Team Manager to lead one of our warehouse operations teams and help us keep doing what we do — brilliantly.

Responsibilities

• Leading the day-to-day running of Inbound or Outbound operations — delivering KPIs, maintaining 90%+ OTD, and keeping H&S compliance front and centre
• Directly managing 6 Team Leaders — coaching, aligning and holding them accountable
• Planning shift resources and working with our recruitment agencies to maintain the right headcount
• Partnering with the training team to ensure new starters receive an excellent onboarding experience
• Investigating people policy and H&S incidents and producing written reports
• Chairing formal meetings including disciplinary hearings where required
• Working closely with the People Team on timesheet approvals, absence management and recruitment workflows
• Championing engagement — listening to your t...