Team Manager, Case Management Coordinators – Life & Disability Operations

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our team members to maintain a healthy work-life balance and provide opportunities for career growth.

OVERVIEW

The Case Management Coordinators team ensures accurate claim intake and maintenance of Life and Disability claims, including the review of claim submission documents for completeness that are received at claim time, verifying coverage and updating claim systems throughout the claim lifecycle. They also coordinate communications with internal teams and external sta...