Team Leader - Operations Fulfillment

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Summary

As an Operations Team Leader, you’ll lead from the front while supporting the operations team with ticket processing, sales coordination, fulfilment, and day‑to‑day administrative tasks. You’ll ensure work flows efficiently behind the scenes, guide your team through daily priorities, and stay one step ahead to keep every shift running smoothly. By leading by example, earning trust through consistency, and maintaining high operational standards, you’ll play a key role in delivering an outstanding experience for both customers and your team.

Key Responsibilities

• Take command of daily operations with the Operations Coordinator by setting the pace, maintaining the standard, and ensuring the team exe...