Team Leader | IT Service Manager

We are looking for an experienced and motivated Team Leader to lead the operation of a dynamic and complex datacenter infrastructure, serving a portfolio of 20 clients based in France. The selected candidate will manage a team of approximately 30 specialized professionals (L2 and L3 levels), ensuring the delivery of high-quality services, effective backlog management, and incident resolution.

Key Responsibilities:

• Team Leadership:

  • Lead and inspire a multidisciplinary team subdivided into the following areas: Security, Networks, Windows, Linux, Storage and Backups, Virtualization, DBA, and Cloud.
  • Motivate, guide, and develop team members, fostering a culture of high performance and personal growth.
  • Promote a positive and collaborative work environment, encouraging accountability and ownership.

• Operational Management:

  • Oversee incide...