Team Leader in Customer Service

Become a Customer Service Team Leader at Première Moisson, where artisanal bakery products meet superior service in Quebec and Ontario. You will drive team performance and elevate customer satisfaction.
In this permanent, full-time role, you'll manage section activities, oversee personnel, and ensure exceptional service delivery. Candidates should bring at least one year of experience in customer service or management, a commitment to teamwork, and fluency in French. You will coordinate work organization and handle special customer requests while maximizing sales and team performance.
Key Responsibilities:
• Monitor personnel and control section activities
• Manage inventory and cash register efficiently
• Maximize sales performance and teamwork
• Handle special customer requests and situations
• Train new employees and supervise team tasks
Requirements:
• One year in a similar customer service role
• Strong sales and customer service knowledge
• Team m...