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Team Leader for Claims Services

Definity

montreal (administrative region), qc, Canada Full-time June 27, 2026
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Vacancy Description

Drive your career forward as a Team Leader for Claims Services, overseeing residential and commercial claims across Canada. Ensure exceptional service and compliance through effective leadership.
You will harness your 3-5 years of claims experience, coupled with an AMF 5A license, to guide a talented team. Fostering a culture of continuous improvement and providing constructive performance feedback will be your mission. Your leadership ability will empower employees to grow professionally while delivering consistent support to policyholders.
Key Responsibilities:
• Lead a team of claims specialists across Canada
• Ensure delivery of exceptional customer service
• Monitor and evaluate team performance regularly
• Participate actively in recruitment and training efforts
• Advocate for process enhancements within the team
Requirements:
• 3-5 years of experience in claims required
• Must hold AMF 5A license for management
• Excellent communication and analy...

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