Team Leader: Credit Control

Position Purpose : To manage team of Credit Controllers focusing on improving premiums collections reducing bad debt by ensuring efficient processes.

Experience: 2 to 3 years’ experience as a Billing specialist or Billing/Credit control team leader within the medical aid administrator or Insurance.

Qualifications: Grade 12
Tertiary qualification in Accounting, Finance or related field.

KEY PERFORMANCE AREAS

• Manage performance of credit control team and offer coaching on a month-to-month basis. Create a team of high performers by managing their key performance indicators
• Sign off refunds to members and groups and make sure credit control policy is adhered to. Manage the arrears percentages through management of age analysis daily and ensure compliance.

Reporting:

• Monitor team performance in line with key performance matrix, generate reports and contribute to ove...