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Team Leader

AU002 Marsh Pty Ltd_AU

Barangaroo, New South Wales, Australia Full time June 10, 2026
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Vacancy Description

Description:

We are seeking a talented Team Leader to join our claims team at Marsh. This role will be based in Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.

Claims Team Leader

We will count on you to:

  • Lead and oversee an external third-party administrator responsible for the day-to-day management of over 350 personal injury, property liability, and recovery claims on behalf of a significant and longstanding Marsh client.

  • Deliver ongoing support, guidance, and training to the client to ensure effective claims handling and compliance

  • Promptly manage and resolve escalations, ensuring issues are addressed to the satisfaction of all stakeholders

  • Proactively manage and align client and broker expectations through clear communication and relationship management.

  • Review insurer decisions to ensure accuracy, fairness...

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