Vacancy Description
Team Leader - Property Management Operations
Company: Office Beacon LLC
Location: Philippines (Onsite)
Employment Type: Full-Time
Role Overview
Office Beacon LLC is looking for a Team Leader to oversee a team supporting property management operations. This role is responsible for driving team productivity, ensuring service quality, and meeting client SLAs while coaching team members for consistent performance.
Key Responsibilities
- Manage day-to-day team operations and performance
- Monitor productivity, turnaround time, and service quality
- Ensure compliance with SLAs and operational processes
- Provide coaching, feedback, and performance management
- Handle escalations and support issue resolution
- Track and report team metrics
- Support onboarding and trainin...
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