Vacancy Description
- Perform analysis and corrective action for alerts that have not been reported by SOC within agreed SLA
- Review and submit the Daily Operations Status report to SOC Delivery Manager
- Review the SOC Knowledge base and enhance as required
- Review the Monthly MIS report and Alert report prepared by Threat Analyst
- Review of new reports/alerts added
- Level 2 escalation point for all alerts detection and reporting
- Level 1 Escalation regarding misses in analysis or threat anomalies not informed to the customer by TA team
- Review analysis or reports done by TA team before sending it to the client
- Review and upload the SOC shift handover report sheet
- Support Threat Analyst in retrieving data from archive for alert analysis and support Threat Hunters in investigations and analysis
- Provide approval for addition/modification/deletion of scheduled report, threat cases
- Add/Modify rules in SIEM consol...
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