Team Lead - Radar After Sales

Pulse Nova is seeking a Radar After Sales Team Lead to lead the sustainment and lifecycle support of advanced radar systems throughout their operational service. This leadership role is responsible for driving after-sales strategy, ensuring high system availability, and delivering exceptional customer support through effective maintenance, technical assistance, and operational readiness.

RESPONSIBILITIES

• Lead and supervise the Radar After Sales team to ensure high system availability, timely maintenance execution, effective incident resolution, and successful lifecycle support for deployed radar systems.
• Define team priorities, assign responsibilities, and monitor performance against contractual commitments, service level expectations, operational KPIs, and customer support objectives.
• Act as the primary interface for customers and internal stakeholders on all after-sales matters, coordinating engineering, supply chain, repair centers, ...