Vacancy Description
About the Role
Key Responsibilities:
Lead and support a team of Network Partner Coordinators to ensure flawless delivery operational services for international insurance programs.Oversee the issuance of local policies and invoices for various APAC markets, ensuring compliance with service level agreements and local requirements, including pre-quote/pre-bind activities, service exceptions, endorsements, and certificates of insurance.Coach, assign tasks, and manage team workload, ensuring efficient use of resources and achievement of performance targets.Drive process alignment and continuous improvement initiatives, including the development and maintenance of Standard Operating Procedures, aimed at building further operational robustness.Lead key process and system enhancement projects, contributing with operational insights and best practices.Collaborate with internal stakeholders, inclu...
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