Team Lead - Collections

Team Lead – Collections (Central Region)

A critical leadership role responsible for driving receivables recovery, overdue management, and cash‑flow optimization across the Central Region. The role ensures disciplined execution of Jazz’s collection strategies while maintaining strong governance, customer engagement, and compliance with internal financial controls. It reports directly to the Stream Head Collections and oversees Collection Officers and OB / Field Resources, working with an extended team comprising Sales, Credit Control, Billing, Finance, Legal, and CX stakeholders.

Key Responsibilities

• Drive end‑to‑end receivables recovery to achieve assigned monthly and quarterly targets.
• Manage current, overdue, and chronic aging through structured follow‑ups and escalations.
• Implement approved dunning, blocking, suspension, and restoration actions.
• Execute focused recovery plans for high‑value and high‑risk accounts....