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Team Lead

Munro Footwear Group

Australia, Victoria, Australia Full Time July 15, 2026
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Vacancy Description

Job Description

As Munro Footwear Group (MFG) continues to evolve and strengthen our Wholesale business, we're creating a brand-new leadership opportunity to shape the future of our Wholesale Customer Service function.


Reporting to the GM of Wholesale, this newly created Team Lead | Wholesale Customer Service role is ideal for an experienced customer service leader who enjoys balancing operational excellence with people leadership. Acting as a key link between our internal teams and wholesale customers, you'll ensure a seamless service experience while driving consistency, efficiency and operational excellence.


The role

  • Leading day-to-day Wholesale customer service operations and supporting complex customer enquiries

  • Ensuring Wholesale orders, returns and credits are processed accurately and efficiently

  • Coaching and developing a high-performing customer service team - 2 direct reports
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    Vacancy Details

    Location Australia, Victoria
    Country Australia
    Type Full Time
    Category Supervisors of Office and Administrative Support Workers
    Posted July 15, 2026

    About Munro Footwear Group

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    Munro Footwear Group

    Australia, Australia

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