Vacancy Description
Work with Tangerine as an Account Recovery Specialist in Toronto, Ontario, focusing on optimizing recovery efforts for past-due accounts. Employ your analytical and negotiation expertise to drive outcomes.
This role involves analyzing client activities, managing delinquency targets, and directly engaging clients to minimize losses. You will issue delinquency notices, handle inquiries regarding accounts, and collaborate with the call center for escalated issues. Proven experience in the banking sector is crucial for the effectiveness of this position.
Key Responsibilities:
• Maintain delinquency ratios for portfolio accounts
• Negotiate with clients on payment arrangements
• Document client communications within systems
• Process bankruptcies and credit counselling proposals
• Recommend improvements for efficiency
Requirements:
• At least 5 years in account recovery
• Post-secondary education required
...
This role involves analyzing client activities, managing delinquency targets, and directly engaging clients to minimize losses. You will issue delinquency notices, handle inquiries regarding accounts, and collaborate with the call center for escalated issues. Proven experience in the banking sector is crucial for the effectiveness of this position.
Key Responsibilities:
• Maintain delinquency ratios for portfolio accounts
• Negotiate with clients on payment arrangements
• Document client communications within systems
• Process bankruptcies and credit counselling proposals
• Recommend improvements for efficiency
Requirements:
• At least 5 years in account recovery
• Post-secondary education required
...
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