Vacancy Description
Job Description
- Install, test, implement and configure systems (include Operating Systems and Application Software) in accordance with specifications and service level requirements, ensuring compliance with industry best practices.
- Perform basic administration and check to ensure system is running as expected in terms of performance and security.
- Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders.
- Conduct root cause analysis for system issues and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
- Provide expert technical advice and guidance on systems to customers, project teams, and Level 1 Engineers, assisting them in making informed decisions and resolving complex technical issues, including troubl...
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