System Analyst

Production Support Analyst (HRIS/HCM & Corporate Services Applications)

Role Overview

We are seeking a Production Support Analyst to manage and support the HR and Corporate Services application landscape. The role involves stakeholder engagement, business analysis, operational support, vendor management, and governance activities to ensure application stability and successful delivery of enhancement initiatives

Key Responsibilities

• Provide operational support for HR and Corporate Services applicatio ns, ensuring system availability and service continuity
• Partner with business stakeholders to gather requirements, conduct impact assessments, and support project and enhancement initiatives
• Manage and coordinate application vendors, AMS providers, and delivery partne rs to ensure successful execution of deliverables
• Support application upgrades, enhancements...