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SVP, Customer Success

Remotedxb

dubai, dubai emirate, United-Arab-Emirates Full-time July 18, 2026
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Vacancy Description

About the Company

Freestar engineers cutting-edge monetization solutions for websites. By combining industry-leading technology, data, and massive scale, we enable busy site owners to seamlessly maximize revenue while freeing themselves of the hassles of ad operations.

Responsibilities

  • Own the strategy for upsell and cross-sell initiatives across the publisher base
  • Partner with Yield Management and Engineering to architect proactive yield strategies
  • Establish rigorous operational standards to identify at‑risk publishers and mitigate churn
  • Drive technical proficiency across the team to reduce internal escalations
  • Serve as the final point of escalation for high‑stakes publisher situations
  • Direct the work of VPs, Directors, and Associate Directors
  • Collaborate with Publisher Support, Onboarding, Demand, Yield, and Engineering teams
  • Travel to meet with enterprise‑level publishers to...

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