Surveillance Agent

POSITION SUMMARY

The incumbent is responsible for performing surveillance duties to ensure state and federal gaming laws and policies and procedures are being maintained in games, cashiers and count rooms; in addition provides security for VLT equipment; monitors jackpot and floor fill data into the SIS Computer; performs surveillance of the gaming floor, parking lot, parking garage, back-of-the-house areas, outbuildings and shops by means of complex electronic and video equipment.

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Delivers superior internal and external guest service the Boyd Gaming Way and works harmoniously with fellow team members.

Provides superior customer service, positively effects interactions with customers and employees, and ha...