Support Worker

MAIN RESPONSIBILITIES:

• To provide an effective information and advice service, for people to agreed organisational and contractual standards and ensuring that all targets and outcomes are met.

• To hold a caseload of up to 15 service users at any one time (up to 100 service users across the lifetime of the project depending on need and complexity).

• Provide tailored 1:1 support, ensuring all information is accessible and adapted to individual communication needs.

• To support service users to understand their rights, choices and options relating to menopause and hormonal health

• To work in a safe, respectful and person-centred way enabling service users to feel comfortable and supported whilst building on their existing strengths