Support Software Engineer at TRADER

Join TRADER's CMS team as a Support Software Engineer, focusing on operational health and incident management for critical platforms. Your expertise with .NET, AWS, and reliability will drive service excellence.

At TRADER, a leader in digital automotive solutions, you will contribute to maintaining the CMS platform's reliability. This role demands hands-on experience in production systems and effective collaboration with development teams. You will support operations, troubleshoot incidents, and improve system performance as part of a dedicated team.

Key Responsibilities:
• Support reliability of EC2-hosted CMS services
• Participate in production incident resolution and triaging
• Monitor application health using New Relic and CloudWatch
• Maintain runbooks, playbooks, and troubleshooting documentation
• Contribute to root cause analysis and operational improvements

Requirements:
• Experience with .NET and mode...