Support Engineer

**Join our Team**:**About this opportunity**:Are you a highly detailed person who's not afraid of digging into the data and problem solving?
Do you love the border between development and product?
Ericsson is this place, and we have an exciting opportunity for you in a fast-paced, highly collaborative technical environment!
Design your future at Ericsson!
**What you will do**:- Perform trouble shooting on Customer reported OSS/Expert Analytics/Orchestration CSRs- Deliver Remedy/Resolution and analysis for M-OSS and Service management (SVM) domains (ENM, Eniq, EEA, EO, EVNFM, ECDE, END, TMA, CENX, SON, EIC are some examples)- Handle Software Update Management (SUM) when required- Participate on Integration projects for M-OSS and SVM products- Provide solution level support to customers- Be on call 24/7 on rotation basis to handle customer issues, partner concerns and/or Emergencies- Be willing to travel to Customer sites on need basis for local support activities- Wor...