Support Engineer, Security Integrations Group (SIG)

Description
Amazon Worldwide Physical Security (PhySec) apart of Amazon's Worldwide Operations Security (WWOS) is looking for a highly motivated, detail oriented individual to provide application support, troubleshooting, and customer issue resolution for the Security Integrations Group (SIG).

This individual will work with other engineers to support Amazon Operations' physical security system infrastructures, including: access control, video management systems, visitor management, and incident management systems.

The Security Integrations Group is a 24/7 operation, and shift work will be required, potentially including nights and weekends.

Key job responsibilities
- Day-to-day support operations of a fast-paced complex distributed physical security infrastructures
- Responding to telephone, ticket and e-mail requests in a professional, efficient manner
- Performing various programming and technical project / administrative related activities on t...