Vacancy Description
**Main Purpose of the Role:**
+ Responsible for supervising the operations of the contact center.
**Main Responsibilities:**
+ Supervise a customer service team (officer level) for providing after-sales non-technical support to meet user requirements according to the terms of the contracts.
+ Mainly in the implementation of work allocation and rosters for the paraprofessional group.
+ Typically without budget or hire/fire authority.
+ Focuses on mentoring, coaching, and coordination.
+ Responsible for customer service activities, including telephone and email.
**Qualification**
**Education** **-**
+ High School Diploma / GED
**Experience / Background-**
+ Minimum 4 years
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-491...
+ Responsible for supervising the operations of the contact center.
**Main Responsibilities:**
+ Supervise a customer service team (officer level) for providing after-sales non-technical support to meet user requirements according to the terms of the contracts.
+ Mainly in the implementation of work allocation and rosters for the paraprofessional group.
+ Typically without budget or hire/fire authority.
+ Focuses on mentoring, coaching, and coordination.
+ Responsible for customer service activities, including telephone and email.
**Qualification**
**Education** **-**
+ High School Diploma / GED
**Experience / Background-**
+ Minimum 4 years
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-491...
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