Supervisor

Duties & Responsibilities:

1. Ensures that all necessary production updates are documented and information is cascaded to all shift and team associates.
2. Guarantees the productivity of the entire team.
3. Reviews project compliance to TAT requirements and recommends/approves improvement action plans.
4. Conducts performance reviews for the Line Leaders and Project Officers (if required by the reporting function), directly reporting under him/her.
5. Reviews Line Leader's report on Business Process Associate (BPA) performance and approves/recommends improvement action plans.
6. Reviews and endorses promotion / disciplinary action of Line Leaders and BPAs.
7. Makes rounds on the floor, monitors staff behavior and manages the daily shift-based activities which encompass delivery of quality, production and TAT requirements.
8. Assists Line Leaders in managing projects in the absence of the Project Officer.
9. Part...