Supervisor for DriveTest Centre Operations

Join Serco Canada as a DriveTest Centre Supervisor, where you will lead teams and enhance service delivery through effective communication and operational excellence. Drive positive customer experiences daily.
As a DriveTest Centre Supervisor, you'll manage front-line employees, ensuring adherence to service delivery objectives and regulatory standards. Ideal candidates will have strong leadership skills and a background in customer service, combined with a commitment to team success. Your role will significantly impact operational efficiency and staff morale.
Key Responsibilities:
• Direct daily and weekly staff activities
• Facilitate staff meetings and training sessions
• Collaborate with external agencies for effective communication
• Troubleshoot and resolve system issues
• Monitor compliance with Business Management System
Requirements:
• 4 to 6 years in a supervisory role
• At least two years of relevant driving examination experience
• Excellent...