Supervisor

Job Description

A Chloe Supersivor is an ambassador of the maison, in charge of welcoming every guest into the Chloé family. He/she supports the store manager in leading the team and supervising boutique operations to ensure successful business; he/she acts as the boutique leader in the absence of the store manager.

A Chloé Supervisor Is

• A CLIENT CHAMPION
• Leads the team to initiate and develop long-term relationships with clients
• Monitors CRM targets for boutique and per stylists and helps the team to reach them
• Ensures proper use by all team members of available CRM tools and reports, and follows up on individual CRM tasks completion
• Supervises client database with consistent follow-up of staff client books
• Coordinates contact campaigns, gifting campaigns and other client activations
• AN OMNICHANNEL BUSINESS PROMOTER
• Leads by example and supervises sales on the floor to improve business p...