Supervisor, Collections

XPO India Shared Services

Job Title: Supervisor, Collections

Reports to: Manager, Collections

Job Grade: M1

Job Code: Click here to enter Job Code.

FLSA Status: Assigned by Comp.

FLSA Category, if Exempt: Assigned by Comp.

EEO Category: Assigned by Comp

Prepared By: Rajesh Nair

Date Approved: Entered by Comp.

Approved By: Entered by Comp.

GENERAL DESCRIPTION: We are looking for Collections Supervisor responsible for overseeing the performance and direction of the Collections function within the organization, including Dunning and Collection, Dispute Management, and Credit Management. Leading a team of professionals, the Supervisor ensures service delivery aligns with established KPIs and SLAs, maintaining a robust internal control framework. On our team, you’ll have the support to excel at work and the resou...