Sun Life Senior Bilingual Claims Consultant

Take the next step in your career as a Bilingual Senior Claims Consultant at Sun Life, where you'll manage litigated claims and enhance client satisfaction.

In this role, you will utilize your disability case management expertise to address complex claims effectively. Your responsibilities will include liaising with legal counsel and representing Sun Life in legal contexts. Exceptional organizational and communication skills are required to perform well in high-pressure situations and to cultivate beneficial relationships.

Key Responsibilities: • Manage a block of litigated claims through strategic client focus • Act as Sun Life's representative in mediations and legal processes • Direct legal counsel on claims resolutions • Resolve escalated case issues with practical solutions • Coach and collaborate with team members

Requirements: • Bilingual fluency in French and English, both written and oral • At least 5 years in disability case management • Strong anal...