Student Wellness Navigation Specialist Trafalgar (Oakville)

Embark on a rewarding path with Sheridan as a Student Wellness Navigation Specialist in Trafalgar. Provide integrated intake and navigation support for students seeking assistance from Student Affairs.

In this vital full-time role, you will serve as the primary point of contact for students, supporting them through troubleshooting, booking appointments, and delivering crisis intervention as needed. Your expertise in mental health services and equity will aid in guiding diverse students through their service journeys effectively.

Key Responsibilities

• Manage inquiries from students, staff, and faculty related to services
• Respond to escalations and provide secondary support for complex cases
• Book appointments based on assessed student needs and preferences
• Maintain detailed records of student interactions in CRM software
• Facilitate warm referrals to internal and external service providers

Requir...