Student Central Officer, Teaching, Learning and Student Experience

Student Central Officer, Teaching, Learning and Student Experience

Summary:

The Student Central Officer provides individualized front-line support to students while performing a range of administrative responsibilities that contribute to positive academic and personal experiences. This role involves , determining appropriate actions, referring students to specialized services, and following up. The officer supports processes related to student loans, registration, and financial appeals while maintaining student records, including those with sensitive information. This position works closely with internal and external stakeholders to deliver integrated, student-centered services and improve operational processes. Additionally, the officer contributes to initiatives that enhance service delivery, data analysis, and communication across the unit.