Vacancy Description
As a proud Kiwi born and bred insurer, we pride ourselves in challenging status quo - and move fast to make things happen. We're here to create beautifully simple, rewarding experiences for our customers and communities, and we're working hard to protect the future of Aotearoa.
At its heart, insurance is about helping people through the unexpected. Doing what's right for our customers - especially in tough times - gives real purpose to our work.
Your day-to-day would look like:
- Assessing and scoping residential property damage to accurately determine repair requirements and support fair, timely, and cost-effective claims outcomes.
- Partnering with customers, contractors, suppliers, and claims teams to ensure repairs are appropriately scoped, coordinated, and delivered to agreed quality standards.
- Ensuring claims and repair solutions align with policy conditions and Tower’s service expectations, delivering a positive customer expe...
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