Strategic Support Analyst & Cross-Functional Liaison

Agentic Dream in Bogotá is seeking a highly analytical and diplomatic Support Business Analyst to bridge the gap between clients, stakeholders, and technical teams. In this role, you'll manage expectations, analyze incoming requests, and coordinate cross-functional teams, especially in high-tension situations.

You'll be responsible for translating technical requirements into user-friendly language and ensuring the alignment of service expectations. Ideal candidates should have 2+ years in a hybrid role and proven negotiation skills.