Strategic Service Representative

The Strategic Service Representative, partners with the Strategic Account Executive(s) to deliver premium customer support for the assigned highest-value, Strategic Accounts. The Strategic Service Representative has all the skills, knowledge, experience, and abilities of a Senior Customer Service Representative, and has deep knowledge of the assigned accounts specialized order management and general customer care needs. The Strategic Service Representative develops specialized processes to support the Strategic Accounts’ needs and is the primary point of contact for sales order processing and customer service needs, and has strong business relationships with the assigned Strategic Accounts.

**In This Role, Your Responsibilities Will Be:**

+ Serve as the primary point of contact for assigned strategic accounts and Account Executives related to all customer service and sales order management needs.
+ Build strong relationships through regular touchpoints to understan...