Strategic Lifecycle Marketing Associate at DoorDash

Drive customer retention initiatives as an Associate Manager in DoorDash's Consumer Lifecycle Marketing team in Toronto, ON. Shape engaging CRM programs to enhance customer experiences.

In this pivotal role, you'll focus on creating impactful CRM strategies to foster customer loyalty and engagement for DoorDash's Canadian marketplace. Your creativity and strategic thinking will be essential in developing campaigns, designing customer journeys, and collaborating across teams. You will also analyze key metrics to ensure optimizations are informed by data-driven insights.

Key Responsibilities:
• Develop and execute CRM programs for customer engagement
• Manage end-to-end campaign execution using Braze
• Design trigger-based customer journeys for various lifecycle points
• Partner with cross-functional teams to enhance lifecycle strategies
• Review and optimize campaign effectiveness with data insights

Requirements:
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