Strategic Key Account Manager at Roche

Overview

We are seeking a Strategic Key Account Manager (SKAM) in Auckland, New Zealand to lead commercial success and build partnerships with key accounts across New Zealand laboratory networks.

Responsibilities

• Own and manage key account relationships, leading contract management, high-level business reviews and resolving commercial hurdles.
• Map customer organisations, identify hidden opportunities and bring customer insights into RDNZ’s strategic vision.
• Collaborate cross‑functionally with Finance, Marketing and Customer Success to deliver value.
• Ensure documentation and operations meet Roche’s quality, compliance, health and safety standards.

Qualifications

• 5+ years of proven success in sales or account management.
• Tertiary qualification in Science or Business.
• Deep knowledge of New Zealand laboratory networks and Roche diagnostic solutions (desirable).
• Proficiency ...