Strategic Escalation Manager (Bogotá)

Overview

Trellix is seeking a Critical Escalation Manager in Bogotá, Colombia. This strategic role is critical for managing the highest level of customer escalation and requires a dedicated problem solver to drive resolution of critical customer issues.

Qualifications

The adequate candidate has over a decade of experience in high‑pressure roles and strong communication skills to engage with C‑suite stakeholders.

Benefits

Benefits include medical coverage and a supportive work environment focused on diversity and inclusion.