Strategic Customer Success Manager at Naboo

Drive client success as Naboo's Customer Success Manager. Focus on strategic deployment and enhance enterprise accounts while ensuring data integrity and user engagement.
At Naboo, the successful candidate will act as the crucial link between clients and technology, aiming for seamless deployment and sustainable account growth. The role requires deep participation in managing Enterprise accounts, driving revenue, customer satisfaction, and value creation while maximizing client engagement and platform optimization.
Key Responsibilities:
• Set up and maintain Enterprise portals for new contracts
• Ensure CRM integrity and meticulous updates
• Deliver monthly performance reports with custom KPIs
• Guide Procurement Directors in mastering their Control Tower
• Organize webinars and educational tours for account activation
Requirements:
• Minimum 2 years in Customer Success or SaaS deployment
• Proven experience with Enterprise accounts
• Strong analytical ...