Strategic Consultant - LATAM

Responsibilities

• Strategic Advisory & Planning
  • Lead executive-level engagements to align product usage with customer business goals, industry trends, and transformation initiatives.
  • Develop and deliver Strategic Success Plans that drive adoption, maturity, and measurable impact.
  • Identify and recommend key initiatives that expand customer value and business impact.
• Customer Success Enablement
  • Act as the data storyteller, bringing metrics to life through customized use case adoption, white glove service and training.
  • Collaborate with Account Directors to guide strategic account planning and ensure long-term customer satisfaction and retention.
  • Translate complex customer data and product insights into compelling business cases and executive narratives.
  • Identify at-risk scenarios early and drive proactive risk mitigation and renewal strategies.
• Thought L...