Store Manager

Location: Bromley Reports to: Brand Manager / HR Manager Brand: Massimo Dutti (Inditex Group)

About the Role

As a General Manager for Massimo Dutti, you will lead the full performance of a premium, fast‑paced retail store. You set the tone for the customer experience, drive commercial results, and build an inclusive, high‑performing team culture. This role suits someone who leads with ownership, calm and clarity — someone who can balance people, product and performance while creating a welcoming environment for both customers and colleagues.

What You Can Expect

• Navigate changing priorities with confidence and support.
• Take a hands‑on approach, acting early when you see opportunities or challenges.
• Balance customer experience, team wellbeing and commercial performance.
• Lead calmly during busy periods, operational challenges or unexpected situations.
• Build routines that create ...