Description
Customer Experience & Sales Leadership
Lead and inspire the store team to consistently deliver an exceptional customer experience.Ensure all customer service standards and operational expectations are executed consistently throughout the store.Support omni-channel initiatives, including eCommerce fulfillment and in-store digital sales support.Drive customer acquisition and retention through loyalty and credit programs.Resolve customer concerns professionally while maintaining a positive shopping environment.Maintain a visible and active presence on the sales floor, coaching teams in real time and driving engagement. Operations & Merchandising
Ensure execution of visual merchandising, pricing integrity, promotional setups, and operational standards.Oversee weekly pricing updates, merchandising programs, and promotional exec...