Sr Tech Field Eng Monterrey

What success looks like in this role:

•Provides the full range of Field Engineering support for an assigned base of large / complex clients. • Takes complete ownership of onsite service activity. • Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery. • Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. • Identifies and resolves systemic issues within the team. • Proactively supports the needs of other team members, providing technical assistance and expertise. • Contributes to improved client services metrics reporting and documentation. • Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

You will be successful in this role if you have:

High School Diploma or GED required May requi...