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Sr. Specialist, Technical Support

Merck

Rahway, NJ, United States Full-time July 20, 2026
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Vacancy Description

**Job Description**

This role provides end-to-end ownership of IT/OT infrastructure and support for research laboratories and manufacturing plant systems, ensuring cGMP-compliant operations. It drives proactive troubleshooting, infrastructure implementation, and continuous improvement of initiatives supporting biologics development and clinical manufacturing, with direct accountability for IT infrastructure at the Rahway site.

**Key Responsibilities**

+ Design and develop secure Human-Machine Interface (HMI) application components within the IT/OT platforms (DeltaV DCS, control Historian, Programmable Logic Controller (PLCs))
+ Support integration of OT and HMI applications with gateways, control systems, and communication protocols
+ Operate and maintain OT systems, tools, and applications.
+ Support IT/OT services including asset inventory, configuration management.
+ Conduct risk assessments, obtain permits, and manage technician allocation.

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