Sr. Software Dev Engineer, Benefits Experience and Technology (BXT)

Description
Using your benefits today means portals, phone calls, hold music, and fine print. We are changing that by bringing AI in as a strategic partner: software that understands what a person needs and helps them find the answer at the moment of need. This posting is for the tech lead on one of our two biggest product bets, driving large, ambiguous problems that span multiple organizations. This is a generative-AI and agentic-engineering role first, at very large scale.
You will join Benefits Engagement Technology and Services (BETS), the Amazon organization reinventing how more than a million employees and their families engage with their benefits. Our vision is benefits that are AI-powered, personalized, and proactive, where timely guidance reaches people when they need it rather than making them hunt for it. BETS builds and operates the platform that delivers benefits experiences across mobile, web, and an AI assistant, from self-service content creation to multi-channel ...