Sr Representative, Operations

Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. 

Core Responsibilities

The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities may evolve and additional duties may be assigned as needed.

• Define a “Golden Set” of labels by reviewing sample data and applying predefined labels to identify missing and/or unnecessary labels on a project-by-project basis.

• Complete assigned data labeling tasks in line with productivity and quality targets, defined per project.

• Add clear and concise notes where none of the labels apply to the content being reviewed.

• Re...